Contact
We're real people, and we're listening.
Whether you're stuck, curious, or just want to tell us how a Trak changed your nights — there's a door for that below. Every message reaches a human on the team.
Search the Help Center
Most answers are already written — 40+ guides on Traks, billing, referrals, gifts, and your account. The fastest way to an answer, any hour.
Browse help articlesSend us a message
Can't find it? Send a note through our contact form. Tell us what's happening and we'll route it to the right person on the team.
Open the contact formEmail us directly
Prefer email? Write to us and a real human will read it — no ticket-bots, no runaround. We answer in the language you write in.
support@mydreamtrak.comWhat to Expect
A calm, honest reply — not a form letter
We're a small, focused team, so we don't promise instant replies — but we do promise a real one, usually within a day or two, from someone who actually understands the product. Include your account email and a screenshot when something looks broken, and we'll get to the root of it faster.
The Right Door
Reaching the right part of the team
Privacy & your data
Data access, export, or deletion requests — handled with care.
privacy@mydreamtrak.comPartnerships & press
Collaborations, media, and practitioners who want to build with us.
support@mydreamtrak.com
Still exploring?
You don't need to reach us to begin. The first Trak is free — press play tonight, and write to us once you've felt what a guided night can do.