01
Our current providers
In short
16 providers, grouped by what they help with: hosting, AI and voice, payments, and messages and the app.
Hosting and delivery
| Provider | What they do | Data they receive |
|---|---|---|
| SupabaseUnited States (us-east-1) | Primary database, authentication, real-time messaging, file storage and server functions. | Account identifiers, profile data, diary entries, community content and voice usage records. |
| CloudflareGlobal edge network | Content delivery, protection against attacks, the edge service that caches public content, and storage and delivery of narration audio and films. | Standard request details, such as IP address and browser, for security and performance. |
| VercelUnited States and global edge network | Hosting and delivery of our website, mydreamtrak.com. | Standard request details, such as IP address and browser, to serve pages securely. |
SupabaseUnited States (us-east-1)
- What they do
- Primary database, authentication, real-time messaging, file storage and server functions.
- Data they receive
- Account identifiers, profile data, diary entries, community content and voice usage records.
CloudflareGlobal edge network
- What they do
- Content delivery, protection against attacks, the edge service that caches public content, and storage and delivery of narration audio and films.
- Data they receive
- Standard request details, such as IP address and browser, for security and performance.
VercelUnited States and global edge network
- What they do
- Hosting and delivery of our website, mydreamtrak.com.
- Data they receive
- Standard request details, such as IP address and browser, to serve pages securely.
AI and voice
| Provider | What they do | Data they receive |
|---|---|---|
| AnthropicUnited States | Language model for Teema, diary reflections and the website’s support assistant. | Conversation text and diary excerpts while a reply is being written. Not used to train models. |
| OpenAIUnited States | Backup language model when Anthropic is unavailable, and backup speech-to-text. | Conversation text while a reply is being written, and audio for transcription. Not used to train models. |
| ElevenLabsUnited States | Voices for narration and Teema, live voice conversations and speech-to-text. | Narration scripts, conversation audio and transcripts during a live session, and audio you dictate. Not retained for training. |
| LiveKitUnited States | Real-time audio connection for voice conversations with Teema. | The live audio stream and connection details, such as IP address and device, for the length of a session. |
AnthropicUnited States
- What they do
- Language model for Teema, diary reflections and the website’s support assistant.
- Data they receive
- Conversation text and diary excerpts while a reply is being written. Not used to train models.
OpenAIUnited States
- What they do
- Backup language model when Anthropic is unavailable, and backup speech-to-text.
- Data they receive
- Conversation text while a reply is being written, and audio for transcription. Not used to train models.
ElevenLabsUnited States
- What they do
- Voices for narration and Teema, live voice conversations and speech-to-text.
- Data they receive
- Narration scripts, conversation audio and transcripts during a live session, and audio you dictate. Not retained for training.
LiveKitUnited States
- What they do
- Real-time audio connection for voice conversations with Teema.
- Data they receive
- The live audio stream and connection details, such as IP address and device, for the length of a session.
Payments and payouts
| Provider | What they do | Data they receive |
|---|---|---|
| RevenueCatUnited States | Matches App Store and Google Play purchases and subscriptions to what you can access in DreamTrak. | An anonymous user identifier, subscription status and transaction identifiers. |
| FlutterwaveCountries where Flutterwave operates | Card and bank payments on our website, and bank transfers for referral payouts. | Name, email address, amount, currency and transaction references. For payouts, bank name, account number and account holder name. Card details go to Flutterwave directly. |
| PaystackCountries where Paystack operates | Card and bank payments on our website, and bank transfers for referral payouts. | Name, email address, amount, currency and transaction references. For payouts, bank name, account number and account holder name. Card details go to Paystack directly. |
| PayPalUnited States | Referral payouts for Ambassadors who choose PayPal. | PayPal email address and payout amount. |
RevenueCatUnited States
- What they do
- Matches App Store and Google Play purchases and subscriptions to what you can access in DreamTrak.
- Data they receive
- An anonymous user identifier, subscription status and transaction identifiers.
FlutterwaveCountries where Flutterwave operates
- What they do
- Card and bank payments on our website, and bank transfers for referral payouts.
- Data they receive
- Name, email address, amount, currency and transaction references. For payouts, bank name, account number and account holder name. Card details go to Flutterwave directly.
PaystackCountries where Paystack operates
- What they do
- Card and bank payments on our website, and bank transfers for referral payouts.
- Data they receive
- Name, email address, amount, currency and transaction references. For payouts, bank name, account number and account holder name. Card details go to Paystack directly.
PayPalUnited States
- What they do
- Referral payouts for Ambassadors who choose PayPal.
- Data they receive
- PayPal email address and payout amount.
Messages, monitoring and the app
| Provider | What they do | Data they receive |
|---|---|---|
| ResendUnited States and European Union | Account emails, such as password resets, receipts and notifications. | Email address, account identifier and message details. |
| SentryUnited States | Crash and error monitoring for the app, website and server functions. | Error reports, the steps leading up to an error and a coarse user identifier. We remove personal details before sending where we can. |
| Expo (EAS)United States | App updates delivered over the air, and routing of push notifications. | Device push token, app version and update channel. |
| Google (AdMob)United States and worldwide | Non-personalised ads in the free mobile app. | Device and app information, approximate location from IP address, and the advertising identifier where your device settings allow it. |
| QR Server (goQR.me)Germany | Creates the QR code for an Ambassador’s referral link. | The referral link being turned into a QR code. |
ResendUnited States and European Union
- What they do
- Account emails, such as password resets, receipts and notifications.
- Data they receive
- Email address, account identifier and message details.
SentryUnited States
- What they do
- Crash and error monitoring for the app, website and server functions.
- Data they receive
- Error reports, the steps leading up to an error and a coarse user identifier. We remove personal details before sending where we can.
Expo (EAS)United States
- What they do
- App updates delivered over the air, and routing of push notifications.
- Data they receive
- Device push token, app version and update channel.
Google (AdMob)United States and worldwide
- What they do
- Non-personalised ads in the free mobile app.
- Data they receive
- Device and app information, approximate location from IP address, and the advertising identifier where your device settings allow it.
QR Server (goQR.me)Germany
- What they do
- Creates the QR code for an Ambassador’s referral link.
- Data they receive
- The referral link being turned into a QR code.
02
How we keep providers in check
In short
Each provider gets the least data its job needs, and our AI providers can’t train on it.
We share with each provider only what it needs to do its job for us. Our AI providers process your data only on our instructions and aren’t permitted to use it to train their models.
Many of these providers work outside the country you live in. The safeguards that apply when data crosses borders are described in our Privacy Policy.
03
When this list changes
In short
Where we can, new providers appear here 30 days before they handle personal data.
Where practicable, we post a new provider on this page, and let members know in the app, at least 30 days before it begins handling personal data. Smaller updates, such as a provider moving to another region, are reflected here. The date at the top of the page is the date of the current list.
04
Questions
In short
Our privacy team can answer questions about any provider on this list.
- Privacy team
- Operator
- Soul Science LLC