How to Contact Support

We are here to help whenever you need us. Here are all the ways to reach the DreamTrak support team.

Email: Send us a message at our support team via the contact form on our Support page. This is the best option for detailed questions, technical issues, or account-related inquiries. We aim to respond within 24 hours on business days.

In-app support: DreamTrak includes an AI-powered support assistant accessible from Profile then Help and Support. For common questions, this is often the fastest way to get answers. The assistant can help with account management, subscription questions, practice guidance, and basic troubleshooting.

Instagram: Follow and message us at @mydreamtrak. We are active on Instagram and respond to direct messages regularly. This is a great channel for quick questions or feedback.

X (formerly Twitter): Reach us at @mydreamtrak. We monitor mentions and direct messages on X for support requests and community engagement.

When contacting support, please include the following information to help us resolve your issue faster: your DreamTrak username or account email, your device model and operating system version, a description of the issue including any error messages, and any relevant screenshots.

For privacy-specific inquiries, use our privacy team via the contact form on our Support page.

For partnership or press inquiries, use our partnerships team via the contact form on our Support page.

Whatever your question or concern, we are committed to supporting your journey. Do not hesitate to reach out -- we would love to hear from you.